The 'No Jar To Your Car' rolled curb solution
What are the actual dimensions of each ramp section?
Each section measures 47 in. long x 16 in. wide x 2 3/8 in. thick at the center, tapering to 3/4 in. thick at the top and bottom. See Product Specs for diagram.
How do I determine the number of additional 4ft. BRIDJIT sections required for my driveway?
The number of 4 ft. sections required depends primarily on the width and depth of your driveway. A 2-car garage with a driveway less than 2 cars deep will require more sections because you don't have room to maneuver your cars to both sides of the driveway or garage. These additional sections can be added later, but we recommend a minimum of 4 sections if you have a 2-car garage with less than a 2-car deep driveway or a 3-car garage.
What joining method is used to keep the BRIDJIT sections together?
BRIDJIT comes supplied with 1/2in. x 7 1/2in. galvanized bolts, pre-inserted into the center sections. These bolts need to be driven into the adjoining section (see our INSTALLATION page for more info). Friction between the rubber and bolts keeps the sections tight together, and the supplied nuts are a failsafe step. No wrenches are needed - the nuts are twisted on with your fingers until only 1/4in of bolt protrudes through the nut. Please do not tighten the nuts onto the bolt.
NOTE: If you're having trouble putting the nuts onto the bolts, please watch our installation video. There's a simple trick for making this task easy.
What keeps BRIDJIT in place during use?
BRIDJIT's weight provides the stability required to keep the device in place, with little or no adjustment needed during use. Mechanical fixing to the curb should not be required and isn't recommended.
How does BRIDJIT allow for flow of water?
BRIDJIT has a full length 2 1/2in. waterway built into the underneath of the product, as well as angled ends which promotes excessive water to flow out and around the device, cleaning out debris.
How does BRIDJIT compensate for curved curbing as used in cul-de-sacs?
BRIDJIT was manufactured in 4ft sections to allow for curvature of the curbing. The longer connection bolts allow the device to make the turn, leaving what we believe is an acceptable wedge of space between sections as they fit in place.
What maintenance is required for the BRIDJIT product?
Depending greatly on the amount of construction or maintenance work done around the home or neighborhood, it's suggested that BRIDJIT be periodically flipped up out into the street so that the gutter area can be swept up and debris properly discarded.
What effect does exposure to the elements have on BRIDJIT?
BRIDJIT is made from ground up rubber tires and will lose its luster in time, turning the same color as the asphalt street. However, it will remain durable for many years.
What happens if someone is driving or parallel parking in the gutter?
We have sloped each end of BRIDJIT to allow easier access up and over the ends. This feature, along with the durability of the rubber material, should eliminate any concern.
Is street sweeper operation impacted?
Due to the weight and durability of BRIDJIT, there should be no adverse impact by street sweeping machinery.
How does BRIDJIT work if I have a storm sewer inlet/grate located within my driveway?
Depending on the exact right to left location of the grate and depth of your driveway, BRIDJIT can likely still be utilized. However, if your driveway area has a storm drain, you will need to monitor and clean out the gutter area under and next to your BRIDJIT ramps more frequently.
I meant to order the 3 piece ramp but accidentally ordered the single piece (center section only). What do I do?
Contact us - we can create a special order for you to complete the set. Alternatively, you can order the full set in addition to the center section you've already ordered, as a lot of our customers like having the extra section (makes for a wider ramp set, great for larger driveways).
What happens if I need to return or exchange my ramp?
Please contact us and let us know the reason for return. We work very hard to make sure our customers are satisfied, and in many cases, we are able to correct whatever problem(s) you are having with your BRIDJIT curb ramps.
If we cannot satisfy your concerns, we will work with you to get the product returned and get your a refund (minus our 30% restocking fee) as quickly as possible.
What if the ramps are broken or damaged during shipping?
Generally speaking, our ramps are too rugged to be damaged during shipping. The boxes they come in, on the other hand, can sometimes be damaged. So, if you notice damage to boxes, it may not be cause for alarm.
However, if you see damage to the boxes, please be sure to check the ramps immediately. If they have been damaged, we must notify the shipping company immediately to get reimbursement. Please contact us if you have problems or concerns.
Do you ship outside the US? How about Alaska, Hawaii, PR, etc?
We only ship to the lower 48 states.
Do you offer express/expedited shipping?
Yes, but you must contact us for an expedited order. Also, please be aware that - due to the weight of our product - expedited orders can be very costly.
Can I track my package?
Yes, only it must be noted that each section of your BRIDJIT Curb Ramp will have its own tracking number, as each section is shipped in a separate box. Most of the time, all sections will arrive the same day, but it is possible for a shipment to be received over more than 1 day. If you do not receive a section, it's a good idea to check all the tracking numbers.
What payment methods do you accept?
We accept all major credit cards as well as PayPal.
How do you protect my credit card information?
At BRIDJIT, we take your online protection very seriously and have taken the necessary measures to ensure your data safety and privacy. BRIDJIT.com uses GeoTrust SSL, Authorize.net payment processing, and a special "tokenized" transaction system that is 100% PCI compliant. Your credit card information is never stored by BRIDJIT.
What do I do if I need to cancel my order?
If you need to cancel an order, call us ASAP. In keeping with the very best customer service, we'll do our best to cancel your order and issue a refund. If your order was already processed, however, normal return policies apply.
Do I need to have an account to order a part?
No. In fact, we have designed our ordering system so that you do not need to register an account to checkout.
Do you offer a warranty?
We do! Click here to view the full details.
How can I be sure the ramp will fit my driveway?
First, check out our measurements page to see if BRIDJIT is right for you. If you have questions, or perhaps a special situation, please call us. We can sometimes offer suggestions for specific situations.
What if I want to talk to a real person about my order?
Call our customer service line at 877-522-6611.
What are your Customer Service hours?
Our customer service is open 24 hours a day, 7 days a week. Call or email at anytime.